Articles & Resources for Eye Care Practices

Discover our full library of resources crafted by industry leaders and experts.

Optometry

Eye care patient using a smartphone to manage appointment communication from home.

4 min read

How Digital-First Eye Care Is Redefining the Patient Experience

Donna realizes on Tuesday afternoon that she needs to move her eye exam.

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Optometry provider communicating with patients at the front desk.

3 min read

How Modern Optometry Software Can Eliminate Front Office Chaos

Front office friction affects the entire patient experience. Manual processes, miscommunication, and missed follow-ups can also disrupt practice...

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Patient smiling while paying an eye care bill on their smartphone using a Text-to-Pay link.

2 min read

Why Text-to-Pay Is the Faster, Smarter Way to Get Paid in Eye Care

Today’s patients expect digital convenience at every step, including how they pay for care. Yet many optometry and ophthalmology practices today...

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Optometrist performing a slit-lamp eye exam on a smiling female patient.

5 min read

The Hidden Costs of Friction in Your Optometry Workflows

Even well-run optometry practices can lose hours every week to small inefficiencies. A slow charting workflow here, a sticky-note workaround there,...

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Optician assisting a patient with selecting eyeglass frames in an optometry clinic.

6 min read

Unpacking 2025 in Eye Care: Trends, Shifts, and Breakthroughs

2025 turned out to be a pivotal year for the eye care industry. From incredible clinical advancements to shifts in patient behavior, regulations, and...

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Holiday-themed eye care display in an optometry shop, with eyeglasses, an eye chart, and ornaments.

6 min read

12 Days of Efficiency: Get Your Eye Care Practice New-Year Ready

Running an eye care practice today means striving for top-notch patient care while balancing never-ending operational pressure. From patient...

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Patient trying on eyewear in an optometry practice.

4 min read

Inflation in Eye Care: 5 Trends Helping Practices Win

Inflation has impacted every corner of healthcare in 2025, and eye care is no exception. From spiking costs to shifting patient behavior, optometry...

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Male patient smiling with female optometrist during an eye exam, demonstrating positive patient engagement.

5 min read

7 Tips to Elevate Patient Engagement in Your Optometry Practice

In our fast-paced, digital world, patient expectations are higher than ever. On top of excellent clinical care, patients want convenience,...

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4 min read

Interoperability in 2025: What Eye Care Practices Need to Know

Expectations for interoperability of health information are higher than ever, and eye care is no exception. Regulators, patients, and payers are all...

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Eye care billing staff reviewing claims on paperwork and computer

5 min read

From Claim to Reimbursement: Best Practices for a Smoother Eye Care Billing Process

Eye care practices face unique billing challenges that other specialties do not typically encounter. They have to navigate a dual-payer environment...

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4 min read

What to Consider When Choosing a Payment Solution for Your Eye Care Practice

Running a successful eye care practice is anything but easy. Between managing scheduling, billing, compliance, and staff, the administrative workload...

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