Articles & Resources for Eye Care Practices

Discover our full library of resources crafted by industry leaders and experts.

Ophthalmology exam in progress with equipment and patient in background

3 min read

What High-Performing Ophthalmology Practices Are Doing Differently

Ophthalmology practices have no shortage of challenges this year. Tightening margins, growing surgical demand, and increasing administrative and...

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Ophthalmology staff reviewing billing data on dual monitors in a clinical office

4 min read

The Ultimate Ophthalmology Billing and Coding Guide

Ophthalmology billing is one of the most complex and costly areas of running a practice. With denial rates climbing and administrative errors...

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Eye care patient using a smartphone to manage appointment communication from home.

4 min read

How Digital-First Eye Care Is Redefining the Patient Experience

Donna realizes on Tuesday afternoon that she needs to move her eye exam.

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Optometrist examining a child’s eyes during a pediatric eye exam with parent present.

4 min read

7 Tips to Cut Busywork and Grow Patient Volume in Optometry

Most practices rarely struggle with patient demand for comprehensive eye exams, medical optometry services, and specialty contact lens care. Yet...

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Man browsing frames in an optical shop

4 min read

The Biggest Optical Retail Challenges and How to Solve Them

Optical can account for a significant portion of your practice’s revenue. Frames have healthy margins, lens upgrades can boost average order value,...

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Ophthalmologist positioning a microscope and performing surgery in an ASC.

3 min read

How Administrative Burden Is Fueling Burnout in Ophthalmology ASCs

Ophthalmology is one of the highest-volume Ambulatory Surgery Center (ASC) specialties in Medicare. The Medicare Payment Advisory Commission’s...

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Ophthalmologist performing an eye exam on a patient in the clinic.

4 min read

5 Common MIPS Mistakes Ophthalmology Practices Should Avoid

The Merit-based Incentive Payment System (MIPS) is increasingly complex and time-consuming for already-busy ophthalmology practices. For many teams,...

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Optometry provider communicating with patients at the front desk.

3 min read

How Modern Optometry Software Can Eliminate Front Office Chaos

Front office friction affects the entire patient experience. Manual processes, miscommunication, and missed follow-ups can also disrupt practice...

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Ophthalmology provider reviewing treatment information with a patient, supporting patient education.

4 min read

The Building Blocks of a Seamless Patient Experience in Ophthalmology

Denise didn’t mind her ophthalmology appointment. She expected the puff of air, the dilation drops, and even the nerves. She had been putting off her...

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Patient smiling while paying an eye care bill on their smartphone using a Text-to-Pay link.

2 min read

Why Text-to-Pay Is the Faster, Smarter Way to Get Paid in Eye Care

Today’s patients expect digital convenience at every step, including how they pay for care. Yet many optometry and ophthalmology practices today...

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Financial performance graphic representing improved cash flow and optimized eye care RCM.

5 min read

8 Eye Care Billing Bottlenecks Costing Practices Time and Revenue

Revenue cycle management (RCM) may not be the most exciting part of running an eye care practice, but it’s critical to ongoing survival. When billing...

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