Sightview 2025 Wrapped: The Highlights That Shaped Our Year

1 Powerful Rebrand 

In 2025, we unveiled a refreshed Sightview brand that better reflects who we are today: the industry’s only all-in-one, eye care-exclusive platform built to streamline every part of the patient journey. Our rebrand reflects our focus on workflows built around how eye care truly operates, with fewer clicks, unified technology, and a smoother experience for practices and patients. 

1 New CEO and Leadership Wave 

This year marked a major leadership transformation. With our new CEO, Tycene Fritcher, and an expanded executive team, Sightview gained sharper direction and a stronger foundation for supporting eye care practices. 

A Year Full of “We’ve Got You” Moments 

Our Customer Success team delivered their strongest year yet with more hands, more speed, and more solutions. From quick fixes to deeper platform guidance, they showed up with answers. 

9 MIPS Points Above the National Average 

Sightview's MIPS customers outperformed the national average by nearly 9 points. It’s a huge win for our customers and a testament to our MIPS team that works tirelessly to help practices maximize reimbursements. 

Platform Enhancements with Real Impact 

From workflow refinements and critical compliance updates to more streamlined payment processing, we rolled out a steady stream of enhancements.  

The star of the show? Sightview Pay powered by Global Payments, our fully integrated payment solution that enables faster collections, modern payment options like Text-to-Pay, and a smoother overall payment experience. 

5 Industry Events, Hundreds of Conversations 

 

Spotlight on Vision Expo West:

A standout moment where we connected with new and familiar faces, heard what practices are navigating today, and shared how Sightview makes optometry workflows and operations smoother. 

 

Spotlight on AAO 2025:

An unforgettable event filled with great conversations and excitement for what’s ahead. Our team loved catching up with customers at our happy hour and meeting so many new providers.

10 Webinars That Brought Eye Care Together 

From MIPS best practices to patient engagement tips, our webinars gave eye care teams practical takeaways they could put into practice the next day. Visit our events page to explore past sessions and see what’s coming next. 

Thank You for Supporting Sightview

We’re grateful for every practice that partnered with us this year. Your feedback and trust made 2025 a milestone year, and we’re stepping into 2026 ready to deliver even more meaningful improvements to help your practice thrive. 

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